Services
Services
An important customer benefit is the ability to set dynamic service levels for selected services. PosAm managed services are based on the ITIL® methodology which assures a high service standard.
Our well developed infrastructure for the provisioning of managed services consists of a Service Desk acting as a single point of contact, a monitoring centre and an authorized Citrix support centre. PosAm operates one of the largest and densest service networks covering the whole country. All these factors contribute to our professional IT service portfolio.
Our managed services are supplemented by the hardware maintenance and repair services for DELL, Fujitsu, Hewlett-Packard, Hitachi Data Systems, IBM, Lenovo, Lexmark and OKI as well as services of accredited education centres.
